Order of replacement
Job cards first, because everything else hangs off them. Then estimates, then invoices, then customer records and history.
Where paper still earns its place
Some garages keep a printed copy in the vehicle or a signed handover sheet. That is a deliberate choice, not a failure, as long as the master record is digital.
Avoiding the halfway state
Running both is worse than either. Set a date, agree it with the team, and finish old jobs on paper while every new job starts digitally.
Paperless rollout checklist
- Pick the start date and tell the whole team.
- Move job cards first.
- Give every bay a device that works.
- Agree what still gets printed.
- Review after two weeks and fix the friction.